Jiya99's Terms and Conditions

1 General Terms

Welcome to jiya99. These Terms & Conditions apply to the use of the jiya99 platform and all its services. By creating an account or using the platform, you are deemed to have automatically accepted these Terms & Conditions.

Jiya99 reserves the right to modify, amend, or update these Terms & Conditions at any time. Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

• jiya99 is an internationally licensed online gaming platform.
• No person under the age of 18 is permitted to use jiya99.
• Each user may hold only one account.
• jiya99 is not responsible for any financial losses incurred through the use of its services.
• Any user found to be in violation of these terms may have their account closed at any time.

2 Account Registration & Eligibility

To open an account on jiya99, you must meet certain basic eligibility requirements. Providing accurate and complete information during registration is mandatory. If an account is created using false or incomplete information, jiya99 reserves the right to close that account at any time and any deposited funds may be forfeited.

Each user may register only one account. Using multiple accounts is a violation of jiya99's rules and, if detected, all associated accounts will be suspended.

For security purposes, jiya99 may request identity verification (KYC) at any time. jiya99 reserves the right to withhold withdrawals until KYC is completed.

3 Deposit & Withdrawal Policy

Deposits on jiya99 can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit is BDT 100, and a maximum single deposit limit may apply. Deposits are generally credited to your account instantly.

Your account must be fully verified before a withdrawal can be processed. Withdrawals are typically processed within 5 to 15 minutes, though occasional delays may occur due to anti-fraud checks.

• Minimum withdrawal amount is BDT 500.
• Deposited funds must be wagered at least once before a withdrawal can be made.
• Withdrawals must be made to the same payment method used for the deposit.
• jiya99 may request additional verification for any suspicious transactions.
• Daily withdrawal limits are set by jiya99.

4 Bonus & Promotion Terms

Jiya99 regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with its own wagering requirements, which will be clearly communicated at the time of activation.

To withdraw bonus funds, you must meet the specified wagering requirements. Typically, the bonus amount must be wagered 15 to 30 times. A time limit applies to complete the wagering requirement; if the deadline passes, the bonus will be forfeited.

• Each bonus is valid for a single claim only; multiple claims are not accepted.
• The welcome bonus applies to the first deposit only.
• jiya99 may modify or cancel any promotion at any time.
• Bonus bets may not apply to certain games.
• Bonus funds cannot be withdrawn directly and are for betting use only.

5 Betting Rules

Specific rules apply when placing bets on Sports Betting, Live Casino, and other games on jiya99. Once a bet is confirmed, it cannot be changed or cancelled. Please verify all details carefully before placing your bet.

Odds may change during live betting, and bet acceptance may be suspended in some cases. If a match is cancelled, the bet amount will be refunded; however, exceptions may apply depending on the circumstances.

• Minimum bet amount is BDT 10.
• A maximum limit may apply to the amount placed on a single bet.
• jiya99 reserves the right to review the outcome of any bet affected by a technical error.
• Bets may be voided if fraudulent or unusual betting patterns are detected.
• Placing bets on the same event from multiple accounts is prohibited.

6 Prohibited Activities

Certain activities are strictly prohibited on jiya99. Any violation of these restrictions will result in immediate account closure, and legal action may be taken if necessary.

• Creating and operating multiple accounts.
• Accessing or using another person's account.
• Bonus abuse or bonus hunting.
• Automated betting using software or bots.
• Money laundering or transactions involving illegal funds.
• Intentionally exploiting any platform glitch or error.
• Harassing or threatening other users.

7 Account Closure & Suspension

Jiya99 reserves the right to temporarily suspend or permanently close any account under the following circumstances. Users will generally be notified before an account is closed; however, immediate action may be taken in cases of serious violations.

• In the event of a violation of the Terms & Conditions.
• Registering with false or inaccurate information.
• If KYC verification has not been completed.
• If an account has been inactive for an extended period (more than 12 months).
• Voluntary closure at the user's own request.

Users may close their account at any time upon request. Any remaining balance will be available for withdrawal before closure.

8 Responsible Gaming

Jiya99 believes in responsible gaming and is committed to ensuring a safe and healthy gaming experience for all users. Gaming is meant for entertainment — it should never be seen as a solution to financial problems.

If you feel that gaming is getting out of your control, please contact our support team urgently. jiya99 allows you to set daily, weekly, or monthly limits on your account.

9 Privacy & Data Protection

Jiya99 treats the protection of users' personal data as a top priority. Our platform uses SSL encryption to keep all information secure. We do not sell or share user data with any third parties.

Full details on data collection, storage, and usage can be found in our Privacy Policy Available on the page.

• Information provided at registration is used solely for service improvement purposes.
• Payment information is stored in fully encrypted form.
• Information may be shared with authorities in compliance with legal obligations.
• Users may request deletion of their personal data at any time.

10 Dispute Resolution

For any dispute or complaint, please contact jiya99's customer support team first. Our team generally aims to resolve issues within 24 to 48 hours. If the matter is not resolved through customer support, a formal dispute resolution process may be initiated.

Jiya99 is committed to resolving all disputes in a fair and transparent manner. In any dispute regarding game outcomes or betting results, server logs and game history will be treated as the definitive evidence.