Privacy & Security

Jiya99 Privacy Policy

Your personal information is the most valuable thing you entrust to us. jiya99 stores every piece of your data with the highest level of security and never sells it to any third party.

Last Updated: January 2026

1 Our Role & Commitment

Welcome to jiya99. Thank you for taking the time to read our Privacy Policy. jiya99 is a trusted online gaming and Sports Betting platform in Bangladesh, and from day one we have placed the privacy of our users above all else.

This Privacy Policy details what information jiya99 collects from you, why it is collected, how it is used and stored, and what rights you have. It serves as the foundation of a clear agreement between you and jiya99.

By using jiya99, you are considered to have accepted this Privacy Policy. Please read it carefully in its entirety.

Our Core Commitments: jiya99 never sells your personal data or transfers it to any unauthorized third party.

2 What Information We Collect

Jiya99 collects various types of information to operate its services effectively. This data falls into two main categories: information you provide directly, and information collected automatically.

Data Type Example Why It's Needed
Identity-Related Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Security & Notifications
Financial Information Mobile Banking/Nagad/Rocket number Deposit & Withdrawal Processing
Transaction History Bet amounts, win/loss records Account Management & Auditing
Device Information IP Address, Browser Type, OS Fraud Prevention & Security
Usage Patterns Login time, page visits, session data Service Improvement & Experience Personalization

Jiya99 does not collect any personal data beyond what is listed above. Every piece of information collected has a specific and justified purpose.

3 How We Collect Information

Jiya99 collects your data through several methods. Each method is fully transparent, and you have the right to know about all of them.

  • At Registration: Information you voluntarily provide when creating an account.
  • KYC Verification Time: Documents uploaded for identity verification.
  • In Payment Processing: Payment details collected during deposits and withdrawals.
  • When contacting support: Information provided when contacting us via live chat or email.
  • Automatic Collection: Browsing behavior data collected via cookies and log files.
  • Via Third Parties: Information received from payment gateways or identity verification agencies.

jiya99 never collects information without your consent. You are always clearly informed about what data is being collected and why.

4 How We Use Your Information

Jiya99 uses the data it collects only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

  • Account creation, management, and security assurance.
  • Processing deposits, withdrawals, and other financial transactions.
  • Customer support and complaint resolution.
  • Sending promotions, bonus offers, and personalized deals (with your consent).
  • To prevent fraud, money laundering, and other illegal activities.
  • Fulfilling legal obligations and meeting regulatory requirements.
  • Analyzing platform performance and improving our services.
  • Monitoring user behavior to ensure responsible gaming.

Your data is never sold to marketing or advertising companies. You can opt out of promotional emails or SMS at any time.

5 Data Storage & Security

Jiya99 employs industry-leading technology to protect your data. Our security is built in multiple layers, so if one layer is ever compromised, the others continue to keep your information safe.

  • SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
  • AES Encryption: Stored sensitive data is encrypted using AES-256 technology.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Firewall & DDoS Protection: Advanced security measures at the server level.
  • Regular Security Audits: Regular security audits conducted by third parties.
  • Restricted Access: Only authorized personnel have access to necessary information.

Data is generally retained for up to 5 years after account closure due to legal obligations. After that period, it is securely deleted or anonymized.

jiya99's data centers comply with ISO 27001 international security standards. Your data is always in safe hands.

6 Sharing Information with Third Parties

Jiya99 shares user data with third parties only in strictly limited circumstances and in accordance with strict guidelines. We never sell your information for commercial purposes.

Situations where your information may be shared:

  • Payment Processors: Mobile Banking, Nagad, Rocket, and other payment gateways — used solely to process transactions.
  • Identity Verification Agencies: Authorized agencies that assist with the KYC process.
  • Law Enforcement Agencies: By court order or legal obligation.
  • Anti-Fraud Agencies: To prevent fraud and money laundering.

Before sharing data with any third party, jiya99 ensures that the party follows equivalent privacy protection standards and is bound by a strict confidentiality agreement.

All of our partner companies adhere to international data protection standards. Your information is protected wherever it goes.

7 Cookies & Tracking

Jiya99 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To measure site performance and usage.
  • Security Cookies: For fraud detection and account protection.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features. We do not use any harmful trackers or spyware.

8 User Rights

Every jiya99 user holds certain important rights regarding their personal data. We fully respect and uphold those rights.

  • Right to Know: You can find out exactly what information jiya99 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Portability: You can receive your data in a readable, portable format.
  • Right to Object: You may object to the processing of your data for specific purposes.
  • Right to Withdraw Consent: You can opt out of promotional communications at any time.

To exercise any of these rights, contact the jiya99 support team. We aim to respond to your request within 30 business days. Please note that certain data may not be deletable due to legal obligations.

For any rights-related requests, please reach out to our support team via live chat.

9 Minor Protection

Jiya99 is an exclusively adults-only (18+) platform. We do not permit anyone under the age of 18 to create an account or use the platform.

Age verification is in place at the time of registration. If a minor creates an account using false information, the account will be suspended immediately upon detection and all associated data will be deleted.

Parents are urged to ensure their children are not accessing jiya99. Protecting minors is one of our highest priorities.

Strict Policy: jiya99 never knowingly collects or stores data from anyone under the age of 18. This is both an ethical and a legal obligation we take seriously.

10 Policy Updates & Contact

Jiya99 reserves the right to update or modify this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or through the platform.

The date of the latest update to this policy is shown at the top of the page. We recommend visiting this page regularly to stay informed of any changes.

For any questions or concerns, please reach out to us:

  • Email: [email protected]
  • Live Chat: Available 24/7 — bottom right corner of the platform.
  • Response Time: Usually within 24 hours.

Protecting your privacy is our responsibility. jiya99 is always here for you.

Your For Privacy Protection We

Jiya99 ensures the security of your data at every step.

End-to-End Encryption

Every transaction and data transfer is fully encrypted with 256-bit SSL. No one can intercept or read your information in transit.

KYC Verification

Through a rigorous identity verification process, jiya99 ensures every account is legitimate and secure. Fraud has no place here.

Secure Data Storage

Your data is stored with AES-256 encryption and kept in an ISO 27001-certified data center.

Your Data Is Never Sold

Jiya99 never sells your personal information to third parties. Your data is used solely to provide our services.

Real-Time Fraud Detection

Using advanced AI technology, jiya99 instantly detects and blocks suspicious activity. Your account is monitored at all times.

You're in Full Control

Take full control of your privacy settings. View, update, or request deletion of your data at any time.

Privacy Questions About

Never. Under no circumstances does jiya99 sell your personal information to third parties. Limited data may be shared only for payment processing or legal compliance, as clearly outlined in our Privacy Policy.

Even after an account is closed, data is retained for a maximum of 5 years to meet legal obligations. After this period, all data is securely deleted or anonymized.

Absolutely. You can contact the jiya99 support team at any time to request access to or correction of your information. We will respond to your request within 30 business days.

jiya99 only sends promotional communications with your consent. You can opt out at any time through your account settings or by contacting our support team.

Your payment information is stored in fully encrypted form. jiya99 never stores your complete Mobile Banking/Nagad PIN or password. All payment processing takes place directly through the secure channels of the relevant payment gateway.

Play Safe, With Confidence

Your data is protected with the highest level of security at jiya99. Create an account today and enjoy gaming with complete peace of mind.

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